Currently, we operate as an online store and do not have physical showrooms. However, we provide detailed product descriptions, images, and dimensions to help you make an informed decision. You can also reach out to our team for more information.
Frequently Asked Questions
Don’t see the answer to your question? Please don’t hesitate to contact us.
Cat owners can license and keep all existing pet cats if they license the cats within transition period and ensure the cats’ health and welfare are taken care of. The two-year transition period will be from 1 September 2024 to 31 August 2026.
For more information, kindly visit: http://bit.ly/3NQzSWO
We accept a variety of payment methods including major credit/debit cards (Visa, MasterCard, American Express), PayNow, PayLah!, GrabPay, and bank transfers. Moreover, you can also choose to pay by cash. If you need any assistance with payment options, feel free to contact us.
We offer reliable delivery services across Singapore. We will arrange next day delivery if you place the order before 2pm on the day. Delivery times typically range from 1 to 3 business days, depending on the product’s availability and your location. You will receive tracking information once your order has been dispatched.
If your furniture arrives damaged or has defects, please contact our customer service team immediately, within one week (7 days) of receiving your order. We will arrange a replacement or refund, based on your preference.
Yes, we offer assembly services at no additional charge. All the furniture will be assembled before being delivered to your house. For bed frames or other large furniture, we will assemble and install them in your house.
We do offer custom-made furniture for certain items. Please contact our customer service team to discuss your specific requirement.
You can reach us via email at cs@teamber.sg or by phone at +65 9830 2785. We are available from 9 a.m. to 6 p.m., Monday to Saturday. However, if you’re facing an urgent issue outside of business hours, you can still contact us, and we will try to respond as soon as possible
